*ALERT* To keep your account in good standing during the postal disruption, we recommend exploring alternative payment options or visit us at 128 County Rd 34 W in Cottam. Our Customer Service team is here to help. 1-519-839-4734.
 

April 2024 Newsletter

The first quarter of 2024 has been exceptionally busy across all our business fronts. We concluded our financial year with a thorough review of our outstanding performance at the Annual General Meeting on March 26.

As of the end of 2023, we had laid 68% of the mainline fiber and upgraded over half of the homes in the project from copper to fiber.  Construction for the second and final year of our fibre upgrade project commenced in early March.  By the end of April month end we will have already completed two of the nine segments of mainline fiber. We are well on our way to complete the project in 2024, and everyone in our Co-operative territory will have fibre. 

For residents in Cottam who have not yet received their free upgrade from copper to fiber, it's time to enhance your home with lightning-fast fiber-optic internet! Contact our office today to schedule your free fiber installation appointment. The appointment is quick, taking approximately two hours or less, and we'll ensure it's convenient for you.

During the Annual General Meeting the Board presented their unanimous support for expanding the Co-operative to include customers from our Competitive Local Exchange Carriers (CLEC). This decision was made to safeguard the Co-op's long-term competitiveness.

The board carefully considered six key points before reaching this decision:

  1. Legal and Regulatory Compliance
  2. Potential for Membership Appeal
  3. Competitive Advantage
  4. Promotion of Loyalty
  5. Enhancement of Community Engagement
  6. Sustainability and Longevity

Based on these considerations, the Board voted to expand the Co-operative, a decision that was confirmed at the AGM.

Effective June 1, 2024, the Co-op will formally expand to include CLEC customers as Co-op Members. To ensure representation on the Board from the expanded areas, two additional Board Members will be added. The Board composition will consist of five members from SILEC (our home area) and two from CLEC going forward.

By expanding the Co-operative, we are confident that we will become a stronger, more competitive organization, appealing to potential members by offering them the opportunity to become Co-operative members.

We want to inform you that, effective June 1, 2024, Gosfield North Communications Co-operative will be implementing minor price adjustments on our IPTV and Phone services.

Despite our efforts to maintain stable pricing over the years, inflationary pressures make this adjustment necessary. We understand that any increase in rates can be challenging, and we sincerely apologize for any inconvenience this may cause to our loyal members and customers.

We remain committed to providing you with the highest quality services and support. If you have any questions or concerns regarding these changes, please do not hesitate to contact us.

Thank you for your continued trust and support.

Rate Changes:

Telephone (no increase in 14 years)

  • Telephone Residential plans will increase from $29.95 to $33.95
  • Business Plans will increase from $47.32 to $51.95

IPTV (no increase in 4 years)

  • Starter: will increase from $45.00 to $48.00
  • Favourites or Pick 15 package will increase from $20.00 to $22.95
  • Nine Individual Packages will increase from $7.00 to $8.95
  • Crave will increase from $19.00 to $21.95
  • Super Channels will increase from $13.00 to $14.95
  • Ala Carte individual channels $2.00 & $3.00 will increase to $3.95
  • Ala Carte individual channels $5.00 will increase to $5.95


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