*ALERT* To keep your account in good standing during the postal disruption, we recommend exploring alternative payment options or visit us at 128 County Rd 34 W in Cottam. Our Customer Service team is here to help. 1-519-839-4734.
 

Support - IPTV and Streaming IPTV

Generating Your Own Streaming Device Login Codes

You may add your own new devices to your NorthwareTV account by following these steps. You must already have a device subscribed to NorthwaveTV service and be within your device limit - these steps must then be performed from that existing device. 

 Set Top Box Roku Streaming Device FireTV Streaming Device Apple TV
1. Select Menu

2. Select Settings
3. Select Apps
4. Select Device Code

1. Select Back Arrow
2. Select Settings
3. Select Manage Accounts
4. Select Add Device
1. Select ☰
2. Select Settings
3. Select Account
4. Select Add Device 
1. Select Menu
2. Select Settings
3. Select Devices
4. Select ➕

Protecting Your Recordings

In order to continue to provide exceptional television service - both for our existing customers and looking to the future - we will begin culling recordings that are older than 90 days. If there are certain recordings you wish to keep, you must "Protect" them. You may protect any completed recordings (not recordings that are upcoming or in-progress) in any of the apps or your set-top box. We've put together a guide to assist, please download and refer to the information that's pertinent to your device.



Protecting Your Recordings


Supported NORTHWAVETV Streaming Devices

The NORTHWAVETV IPTV service runs on Amazon, Apple and Roku devices. Most current models will run NORTHWAVETV efficiently, while older devices may struggle or be incompatible. NORTHWAVETV is officially supported on the Amazon Fire Stick (and Fire Stick 4K), The Roku Streaming Stick+, Roku Streaming Stick 4K and the newest Apple TV set-top boxes:



Amazon Fire TV Stick HD

Amazon Fire TV Stick 4K

(Fire TV Stick Lite is not supported)



Apple TV HD

Apple TV 4K



Roku Streaming Stick+

Roku Streaming Stick 4K


 Download FireTV Setup Guide

 Download Apple TV Setup Guide

Download Roku Setup Guide 

Remote Features!

Did you know your remote has multiple features? Click here for tips!

Remote control setup guides

If you have a new remote control or you would like to use your Gosfield remote as a universal remote to control your audio equipment or television power and volume. Click here for the guide for set up.

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